Reviews 2024
We are delighted to have many wonderful Reviews – here are a few of the latest
We are delighted to have many wonderful Reviews – here are a few of the latest
Donegal Square Travel / DMC Thistle
Many thanks to Mainline Coaches for providing the superior quality of coach so enjoyed by all during our recent coach tour. Special mention goes to Bradley Simpkins for his safe and professional driving skills and friendly rapport with all passengers that attributed greatly to the success of our tour.
Bradley was the perfect ambassador for Mainline Coaches, always impeccably turned out, courteous and obliging at all times and for me personally – such a privilege and pleasure to teamwork alongside.
Having worked within the tourism sector throughout the UK & Ireland for a considerable period, it is my qualified opinion that Mainline Coaches have exceeded all expectations.
Kilsby Willaims Company Trip
We hired a coach/driver for a return airport transfer for our Company trip last Fri/Sun.
I would just like to say – as per last year – your service was outstanding. Both ways a clean comfortable coach with a very friendly driver. They arrived promptly for both pick up times too!
We look forward to booking you again for our trip next year and will be in touch as soon as we have booked flights.
Royal Welsh College of Music and Drama Student Trip
I’m writing to pass on my personal thanks to Gary, who was our driver from Royal Welsh College of Music and Drama for a student trip to Bristol yesterday (Mon 23rd Oct).
Gary went over and above to make sure we all got to our home destination safely last night, particularly me who had received some troubling family news on the journey home.
If there is an opportunity for you to pass on my personal thanks to Gary I would be very grateful.
School Trip
I went on a school trip to Belgium and France from Sunday to Wednesday and our coach driver was amazing and I’d like to put in a good name for her, her name was Linda, thank you very much to Linda, keep up the good work.
Trip to Manchester
I wanted to take a moment to express my gratitude for the excellent service I received from your company during my recent trip to Manchester. I had an amazing experience and I wanted to share my feedback with you.
First, the punctuality of the bus was remarkable. It arrived right on time, which is crucial for a smooth and stress-free journey. The fact that I could rely on your company’s timeliness was truly appreciated.
The driver was exceptional. He was also incredibly friendly and accommodating. His professionalism and courteous demeanor added to the overall enjoyment of the trip.
Another aspect of your service that I’d like to commend is your responsiveness through email. Your prompt and helpful responses to my queries made me feel valued as a customer. I always felt confident that I could rely on your support and assistance.
Thank you once again for providing a top-notch service that I can trust. Your company has made my travel experience incredibly pleasant and I look forward to continuing our partnership
for my future journeys.
Great Service – Trip to Bristol
I thought I would email to express how impressed we were with our driver on our coach trip to Bristol yesterday! Jake was absolutely fabulous and I can’t thank him enough for his service, he was so lovely, well-mannered, and went out of his way to cater to everyone on the journey! Just an all-round top guy and a real asset to your team! Could you please pass on my kind regards and gratitude to him, I really appreciate it!
January 2025
Mark was an amazing driver, he was so flexible, knowledgeable of London. His professionalism and friendly manner was perfect for staff and pupils. WE loved the guided tour entering London
Anna Farrow, St Clares School
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Just a very BIG THANK YOU, for your help with all the transport movements last week, for our Novartis conference. It was, to say the least, a complicated week, but with the co-operation of yourself and the willingness and flexibility of your team of drivers the transfers went smoothly.
Please pass on my thanks to everyone concerned and I look forward to working with you in the coming year.
Regards Celtic Manor
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Firstly, I just want to say a huge thank you to you, and your team of drivers for a really successful event at the weekend.
All the shuttles – to/from ICC, to/from airports and the station – worked really smoothly with no issues. On the whole, the drivers were great – friendly and helpful – which made my job a lot easier! It was a real pleasure to work with them all so please pass on my sincere thanks!
Once again – very many thanks for a really great job!
Best wishes Conference Event Team, Taylex Group
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Dear Mainline, We want to extend a huge thank you for your incredible support this year (2024)!
Your involvement has enabling 671 young people to experience transformative trips that wouldn’t have been possible without you!
We’re excited to share our live impact dashboard where you can see the meaningful differences your contributions have created. We’re especially proud to report that our trips are exceeding expectations, too. According to our impact surveys, the likelihood of young people recommending us increased from 8.9 out of 10 before their trip to 9.6 out of 10 afterward. This truly highlights the power of your support.
Once again, thank you for your time and dedication on behalf of our young people and everyone at the Ellen MacArthur Cancer Trust! We look forward to working with you in the future!
RSR – Visit to Parliament
As a community project, we endeavour to provide Rhondda children with life experiences they will treasure and remember throughout their lives.
This wonderful trip to London is no exception and has only been possible with the help of others including Chris Bryant MP and his constituency office manager Gareth Wyn Hughes. A special thank you to Mr Chris Mainwaring of Mainline Coaches Ltd, who have generously applied a substantial discount to the travel costs. Rhondda people like this make our valleys a great place to live and flourish – we thank them all
Regards Rob Summerhill – Organiser
I am emailing to praise the driver (Ian James) that took our children to Big Pit today. He was like a tour guide on the journey to the pit explaining the children about each area they drove through and all the pits that passed. They enjoyed his talks so much that they inviting him to join them on their journey underground instead of waiting on the bus.
M. Dainton Rheolwr Swyddfa / Bursar Ysgol y Castell